Director of Engineering
Company: Highgate Hotels L.P.
Location: Long Beach
Posted on: May 3, 2024
Job Description:
Compensation TypeYearly
Highgate Hotels
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com.
Location
Situated across the street -from the Long Beach Convention Center
and just two blocks from the beach, the Westin Long Beach has
something to offer both business and leisure travelers alike. This
474-room hotel is also ideal for groups and weddings, with 37,000
square feet of meeting space, 31 suites, and a stunning garden
terrace perfect for "I Dos". And with the -Westin's central
location, guests are within walking distance of the Aquarium of the
Pacific and the Catalina Express, and are just two miles from the
Queen Mary. -
Overview
The Director of Engineering is responsible for all administrative,
financial and operating aspects of the hotel as they directly
relate to the engineering division. - He/she is responsible for the
safe and profitable operation of the hotel.
Responsibilities
- Supervise and train all Engineering staff in Customer Service,
Empowerment, Standard Operating Procedures and Loss Prevention
Standards.
- Create, approve and post all Engineering staff schedules
according to Highgate Hotel standards.
- Create and adhere to annual budget for department.
- Develop financial forecasts and actively participate in monthly
profit/loss review meetings.
- Develop and implement plans to maintain property, equipment,
grounds and other assets in an acceptable state of repair.
- Ensure the hotel is in compliance with all local, state and
federal laws.
- Create and implement a preventative maintenance program for all
hotel equipment.
- Ensure that all emergency and life safety equipment and systems
are inspected, tested and certified per Highgate Hotel
standards.
- Ensure that room maintenance requests are handled in a prompt
and courteous manner.
- Follow up on all alarms immediately to determine the exact
location and cause. Determine emergency status and report findings
to Front Desk. - Take immediate action as necessary.
- Assist as necessary with special projects and
renovations.
- Actively participate in energy conservation programs.
- Review all guest and meeting planner comment cards to ensure
problems are identified and corrected in a timely manner.
- Ensure compliance with the Americans Disabilities Act
(ADA).
- Administer all vendor contracts controlled by the engineering
department.
- Support and participate in all Highgate Hotel
programs.
- Lead and participate in Highgate Hotel Safety
Committee.
- Maintain and enhance the evacuation plan in accordance with
hotel policies and procedures.
- Conduct regular life safety evacuation drills.
- Involvement in the Lobby Ambassador coverage.
- Conduct a minimum of 2 hotel inspections per week.
- Ensure overall associate satisfaction.
Qualifications
- At least 5 years of progressive facilities management
experience in a hotel or a related field; or a 4-year college
degree and at least 1 year of related management experience; or a
2-year college degree and 3 or more years of related management
experience.
- High school diploma or equivalent required.
- Stationary Engineer's license if required by local
code.
- HVAC, electrical, plumbing, boiler operations and general
maintenance skills required.
- Long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally,
and /or 50 pounds of force frequently and/or up to 20 pounds of
force constantly to lift, carry, push, pull or otherwise move
objects.
- Travel related to company business sometimes required.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions
to meet deadlines.
- Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented
manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Highgate Hotel
Standards, as required by scheduling, which will vary according to
the needs of the hotel.
- Maintain high standards of personal appearance and grooming,
which include wearing nametags.
- Comply with Highgate Hotel Standards and regulations to
encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas
and assist in implementing solutions.
- Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information,
data, etc. from various sources to meet appropriate
objectives.
- Must be able to maintain confidentiality of
information.
- Perform other duties as requested by management.
Salary: $110,000-$120,000/yr.
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Keywords: Highgate Hotels L.P., Bell Gardens , Director of Engineering, Executive , Long Beach, California
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