Collections
Company: Individual FoodService
Location: Bell Gardens
Posted on: January 20, 2023
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Job Description:
Job DescriptionJob descriptionResponsibilities include
collections calls in a fast pace Industry with good phone
techniques.Follow through with departmental procedures by informing
customers of their accounts that need to be on hold.Monitor overdue
accounts, by using the company's system or other methods.Locate and
notify customers of delinquent accounts by telephone or mailReview
the terms of sales, service or credit contractsProvide customer
service regarding collection issues, review account adjustments,
and resolve client discrepancies and short payments.Arrange for
debt repayments or establish repayment schedules, based on
customer's financial situations and final approval by
managementAbility to process payments through credit cards with
customers.Responsible for monitoring and maintaining assigned
accounts, customer calls, and customer reconciliations.Accountable
for reducing delinquency for assigned accounts by monitoring
overdue accounts daily.Advise customers of necessary actions and
strategies for debt repaymentPerform other assigned tasks and
duties necessary to support the accounts receivable departmentMust
follow up effectively with sales department regarding customer
accounts, have establish, and maintain effective working
relationships with the team.Print reports of the accounts daily and
submit to manager for reviewAnalyze aging reports for appropriate
course of actionWhen appropriate use via-email to convey any
information to the sales representatives, management, and
customers.Basic requirements:High School Diploma, or GED, and 4+
years experience performing collections related duties. Proficient
in Microsoft Suite to include Word, Excel, Outlook and 10 key by
touch. Ability to Multi-task, possesses conflict resolution and
negotiation skills in a fast environment. General knowledge of
telephone etiquette. Ability to calculate figures and amounts such
as interest, proportions, percentages.Must be Bi-lingual in
SpanishAny offer of employment is conditioned upon the successful
completion of a background investigation and drug screen.Job Type:
Full-timePay: based on experience Job Type: Full-timePowered by
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Keywords: Individual FoodService, Bell Gardens , Collections, Accounting, Auditing , Bell Gardens, California
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