PLM Admin
Company: 24 Seven Talent
Location: Bell Gardens
Posted on: January 14, 2023
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Job Description:
Role:
Rate:
Location:
Start/End:
Job Details: PLM Admin
Role will report to the Applications/Project Manager and own the
Helpdesk and admin side of the PLM system. Willing to train and are
seeking a candidate that has the desire to learn and grow in this
area.
Responsibilities will include: - Support PLM users' day-to-day
activities by owning PLM HelpDesk: o Triage HelpDesk tickets,
evaluate, and escalate to Apps./Project Manager if necessary o
Troubleshoot issues and gather information - Primary contact for
PLM Helpdesk and end user support o Maintain and follow-up on
tickets and ensure that issues are resolved in a timely manner -
Open tickets with Centric support and own documentation, follow-up,
testing, and resolution with the users - Onboarding and
off-boarding of users in PLM o Account set-up o Responsible for
training new hires o Maintain existing training manuals and
documentation - Support deployment of new features and processes in
Centric o Develop training documentation for those new tools and
features - Support deployment of Centric mobile apps and other
plug-in tools - Admin duties: o Role security maintenance and view
distribution o Facilitate system updates and service pack
deployment and perform testing and identify gaps o Coordination
with the vendor o Execute system changes - Assist with data
entry/data clean-ups if needed
Qualifications:
- Working experience as a system administrator - Experience with a
PLM system and familiarity with the apparel product lifecycle;
Experience with Centric is a plus - Excellent communication,
follow-through, and customer service skills - Training and
presentation skills - Detail oriented and organized - Proficient in
Microsoft Office - Excel, PowerPoint, Outlook, Word - Problem
solver and motivated self-starter that can thrive in a dynamic
fast-paced and changing environment
If you are interested, please respond with your updated resume and
portfolio .
Keywords: 24 Seven Talent, Bell Gardens , PLM Admin, Administration, Clerical , Bell Gardens, California
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