Telecommute IT Customer Service Quality Analyst

Company: VirtualVocations
Location: Bell Gardens
Posted on: April 28, 2021

Job Description:

A technology company needs applicants for an opening for a Telecommute IT Customer Service Quality Analyst. Must be able to: Define SLA's and KPI's Create a customer service strategy and goals Develop and refine ticket processes Qualifications for this position include: 5 years + of Customer service QA Strong problem-solving skills Meticulous about quality aspects of support Strong verbal and written communication skills Highly level of adaptability

Keywords: VirtualVocations, Bell Gardens , Telecommute IT Customer Service Quality Analyst, Hospitality & Tourism , Bell Gardens, California

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