Barista /Server
Company: The Bicycle Hotel & Casino
Location: Bell Gardens
Posted on: August 1, 2022
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Job Description:
Job Description JOB SUMMARY: Qualified candidate for Barista/
Server position contributes to success by providing legendary
customer service to all customers. This job creates an uplifting
experience for our customers by providing customers with prompt
service, quality beverages and products, and maintain a clean and
comfortable store environment. Models and acts in accordance with
guiding principles. ESSENTIAL DUTIES & RESPONSIBILITIES: Prepares
espresso-based coffee drinks and other food products available.
Provides quality beverages, whole bean, and food products
consistently for all customers by adhering to all recipe and
presentation standards. Follows health, safety and sanitation
guidelines for all products. Maintains a calm demeanor during
periods of high volume or unusual events to keep store operating to
standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating
environment and customers for cues. Assists with new partner
training by positively reinforcing successful performance and
giving respectful and encouraging coaching as needed. Contributes
to positive team environment by recognizing alarms or changes in
partner morale and performance and communicating them to the store
manager. Delivers legendary customer service to all customers by
acting with a customer comes-first attitude and connecting with the
customer. Discovers and responds to customer needs. Follows
operational policies and procedures, including those for cash
handling and safety and security, to ensure the safety of all
partners during each shift. Maintains a clean and organized
workspace so that partners can locate resources and product as
needed. Meets store operating policies and standards, including
providing quality beverages and food products, cash handling and
store safety and security, with or without reasonable
accommodation. Available to work flexible hours that may include
early mornings, evenings, weekends, nights and/or holidays.
Available to perform many different tasks within the store during
each shift. Other job-related duties as assigned.
EDUCATION/EXPERIENCE: High School Diploma or General Equivalency
(GED) required. Must have active California Food Handlers
Certificate/Card required for this position. Must be 21 years of
age. EEO/AA/Minority/Female/Disability/Veteran Employer Job Posted
by ApplicantPro
Keywords: The Bicycle Hotel & Casino, Bell Gardens , Barista /Server, Hospitality & Tourism , Bell Gardens, California
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