Barista /Server

Company: The Bicycle Hotel & Casino
Location: Bell Gardens
Posted on: August 1, 2022

Job Description:

Job Description JOB SUMMARY: Qualified candidate for Barista/ Server position contributes to success by providing legendary customer service to all customers. This job creates an uplifting experience for our customers by providing customers with prompt service, quality beverages and products, and maintain a clean and comfortable store environment. Models and acts in accordance with guiding principles. ESSENTIAL DUTIES & RESPONSIBILITIES: Prepares espresso-based coffee drinks and other food products available. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Delivers legendary customer service to all customers by acting with a customer comes-first attitude and connecting with the customer. Discovers and responds to customer needs. Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Meets store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Available to perform many different tasks within the store during each shift. Other job-related duties as assigned. EDUCATION/EXPERIENCE: High School Diploma or General Equivalency (GED) required. Must have active California Food Handlers Certificate/Card required for this position. Must be 21 years of age. EEO/AA/Minority/Female/Disability/Veteran Employer Job Posted by ApplicantPro

Keywords: The Bicycle Hotel & Casino, Bell Gardens , Barista /Server, Hospitality & Tourism , Bell Gardens, California