Sales Support/ Customer Service Representative (Morning Shift, Full-Time)
Company: Orbit Industries, Inc.
Location: Bell Gardens
Posted on: November 26, 2022
As an *Sales Support/Customer Service Representative *you will
be processing purchase orders, creating new client accounts, and
acting as the point-of-contact for our customers. You will work
closely with Orbit's sales team and other departments to service
our clients above and beyond the call of duty. This is an entry
level position, but we are looking for someone that is eager to
grow with our company long- term. Three month training in our
corporate office Los Angeles, CA. *_Apply now!_*
*_The job posting highlights the most critical responsibilities and
requirements of the job. It's not all-inclusive. There may be
additional duties, responsibilities and qualifications for this
* Accurately input data & orders into our database.
* Process customer purchase orders and distribute order
* Manage sales promotions.
* Effectively resolve customer issues and concerns.
* Promptly respond to customer email inquiries and requests.
* Onboard new customers and service existing customer accounts.
* Provide customers with accurate pricing and availability of
* Alert customer when items are out of stock/discontinued and
suggest value-engineered alternatives.
* Follow up on customer orders and provide expected delivery
* Check inventory control.
* Expedite or trace missing /delayed shipments by working with
production, sales, shipping, warehouse, operations and other
* Perform various clerical duties, including filing and record
*Required Experience & Skills*
* High school or equivalent.
* 2-3 years' experience in order processing, customer service.-
* High level of computer literacy (PC literate with Excel, Word,
* Excellent verbal and written communication skills
* Must be customer-retention focused
* Detail oriented with excellent organizational and interpersonal
* Ability to adapt quickly in an fast paced environment
* Must be able to effectively prioritize, multi task and work well
as part of a team
* Sage Peachtree Experience- is a plus
Job Type: Full-time
* 401(k) matching
* Health insurance
* Paid time off
* 8 hour shift
* Initially you will be working at our corporate office located at
2100 S Figueroa St, Los Angeles CA 90007, then by December/January
you will moved to our Bell Gardens location.
Will you be able to reliably commute to Los Angles, CA 90007 and
then Bell Gardens, CA 90201 for this job?
* Why do you want to work here?
* Order entry: 1 year (Required)
* Sales support: 1 year (Required)
* Electrical product: 1 year (Required)
Work Location: One location%58047475%
Keywords: Orbit Industries, Inc., Bell Gardens , Sales Support/ Customer Service Representative (Morning Shift, Full-Time), Other , Bell Gardens, California
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