Direct Diagnostic Referral Coordinator

Company: Family Health Care Centers of Greater Los Angeles,
Location: Bell Gardens
Posted on: May 25, 2023

Job Description:

JOB TITLE:Referral Coordinator (Direct Diagnostic Referrals)DEPARTMENT:Referrals DepartmentREPORTS TO:Referrals Department SupervisorPOSITION OVERVIEW: The referral coordinator's obligations of duties can be found summarized below.DUTIES/RESPONSIBILITIES:Responsible to monitor and oversee the patient referral system.Shall process and monitor all patient referrals and managed care authorization requests.Shall ensure that all initiated referrals or authorizations received are accurately and thoroughly completed as required prior to submission (in efforts to avoid delays).Ensures that all referrals authorization requests are scanned within a timely manner (urgent, routine, etc.).Ensures that referrals and authorization requests are filed appropriately and maintained in the patient's electronic health record.Shall maintain a record of all referrals process in -2- software. Record shall include patients name, Chart #, date referral was faxed or mailed, date of appointment, if patient kept the appointment, authorization # (if applicable).Will maintain a list of referral sources and contacts.Shall ensure to request Release of Records (R.O.R. from Specialists) for all appointments or referrals made and will make every effort to ensure the receipt of the R.O.R.'s.Will forward R.O.R.'s to the applicable provider for review and approval before filing the documents in the patient E.H.R.Responsible to keep department records in an organized and orderly fashion (files, binders, etc.).Will inform supervisor regarding any grievances related to an IPA, HMO, hospital, or other facilities.All other duties assigned.MINIMUM QUALIFICATIONS:High school diploma, minimum (or GED equivalent).Medical Assistant Certificate (Preferred).Requires exceptional organizational skills.Computer literate.Spanish speaking required.Strong communication, interpersonal skills, and problem solving skills.Ability to take initiative in performing and completing tasks.Ability to prioritize workload and work under pressure of deadlines.Willingness to adapt to changes in clinic schedules, agency growth and expansion.ADDITIONAL ELIGIBILITY QUALIFICATIONS:See listing above.

Keywords: Family Health Care Centers of Greater Los Angeles,, Bell Gardens , Direct Diagnostic Referral Coordinator, Other , Bell Gardens, California