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Remote Call Center Customer Service Representative

Company: VirtualVocations
Location: Bell Gardens
Posted on: July 9, 2024

Job Description:

A company is looking for a Customer Service Representative for a remote call center position.

Key Responsibilities:

Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence
Effectively and professionally answer customer inquiries by taking ownership of issues and utilizing sound judgment to resolve customer issues on the initial contact
Document customer interactions and cases in a customer relationship management (CRM) system

Required Qualifications:

High School Diploma and a minimum of 2 years of customer service experience
Technology literate and experienced in navigating multiple screens or web browsers at one time
Ability to work independently in a remote work environment
Availability to cover any work schedule
A private and secure workspace and workstation with high-speed internet

Keywords: VirtualVocations, Bell Gardens , Remote Call Center Customer Service Representative, Sales , Bell Gardens, California

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