Strategic Account Manager

Company: AMGEN
Location: Los Angeles
Posted on: January 28, 2026

Job Description:

This is a US Field position Join Amgens Mission of Serving Patients At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Strategic Account Manager What you will do Lets do this. Lets change the world. Join the Market Access Team as a Strategic Account Manager. Customer accounts include targeted commercial payers (SelectHealth, Evio, Blue Shield of California), state Medicaid agencies, Medicare Advantage and Managed Medicaid plans. The position will assist in the development and implementation of strategies designed to secure optimal coverage and reimbursement for Amgen portfolio products with key commercial and government payers aligned to the territory. The Account Manager will be responsible for developing and maintaining long-term strategic partnerships with Pharmacy Directors, Medical Directors, Pharmacoeconomists, Quality personnel, Medicare Contractors, State Medicaid personnel, and other executive decision-makers by integrating resources to achieve optimal outcomes. Primary activities include but are not limited to: Business Planning Build and implement strategic action plans and goals with key accounts including policies, procedures, information, objectives and processes that impact patient access to Amgen products. Communication / Skills / Leadership Understands, adapts, and works effectively with external and internal customers. Lead Account Team process through effective development of clear account plans including communication to internal audiences and plan implementation. Demonstrate strong tactical selling skills, including ability to network, ask insightful questions, actively listen, and negotiate to achieve account objectives. Develop positive relationships with key stakeholders including Pharmacy & Medical Directors/Executives, Contracting personnel, Carrier Medical Directors, Policy Analysts, P&T and DUR committee members, as well as community-based thought leaders. Actively share insightful information with Amgen partners, including Business Units/ Brand teams, and Value Access teams. Demonstrate strong computer-based proficiencies to leverage Amgen's reporting and data systems Field Support Serve as a vital link to field sales organizations, marketing and management to communicate payer issues, trends, and needed programs. Work closely with internal Value and Access strategy, marketing, and contracting teams to support short and long-term strategies. Develop action specific account plans which identify priorities, obstacles, resources and support programs. Conduct field sales support as necessary to drive pull through of coverage opportunities and resolve billing and coding issues related to Amgen products. Frequent Travel Required What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek has these qualifications. Basic Qualifications: Doctorate degree and 2 years healthcare product sales, account management, and/or marketing experience Or Masters degree and 4 years of healthcare product sales, account management, and/or marketing experience Or Bachelors degree and 6 years of healthcare product sales, account management, and/or marketing experience Or Associates degree and 10 years of healthcare product sales, account management, and/or marketing experience Or High school diploma / GED and 12 years of healthcare product sales, account management, and/or marketing experience Preferred Qualifications: Prior Account Management and/or Commercial/Public Payer experience with a successful track record of access creation in managed markets customers Excellent oral/written communication and interpersonal skills Demonstrated problem solving ability Knowledge of P&T processes, pharmacy and medical benefit management, and pharmaceutical contracting Self-starter, able to work independently Ability to work with sales force to resolve payer related issues Must be able to work in a fast-paced environment and handle multiple competing priorities Functional knowledge of Medicare and Government agencies, as well as a skill set that matches needs to strategic account management in state or federal sector Knowledge of payer systems, billing, coding, and reimbursement processes Ability to take initiative, impart energy and enthusiasm, and work in teams Excellent presentation skills and negotiation abilities Existing relationships with key decision makers in covered accounts Prior District Management Experience Reimbursement / Pharmacoeconomics experience What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies. Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: AMGEN, Bell Gardens , Strategic Account Manager, Sales , Los Angeles, California